MDX Co., Ltd. (“the Company”) respects your privacy and complies with the Republic of Korea’s Personal Information Protection Act (PIPA) and related regulations. The Company collects the minimum personal information necessary, solely for product warranty registration and after-sales support.
The Company collects the following through the product registration form on this website.
| Required | Contact name, phone number, email, clinic (hospital) name, address, product serial number, purchase date |
|---|---|
| Optional | Dealer / distributor, notes |
| Collected automatically | Browser information (User-Agent), access time |
Personal information is retained and used for five (5) years from the date of registration, corresponding to the warranty period, after which it is destroyed without delay. Where applicable law requires a longer retention period, the information is kept for that legally mandated period.
To store and operate registration data reliably, the Company entrusts the following processing, and personal information may be stored on servers located outside Korea.
| Processor | Google LLC (Firebase / Cloud Firestore) |
|---|---|
| Scope | Storage of registration data and website hosting |
| Location | Google Cloud data centers (may be overseas) |
The Company does not provide your personal information to third parties, except where you have given prior consent or where required by law.
You (or your legal representative) may at any time request access to, correction, deletion, or suspension of processing of your personal information. Contact the Privacy Officer below in writing, by phone, or by email, and we will act without delay.
Personal information is destroyed without delay once the retention period expires or the purpose of processing is fulfilled. Electronic files are permanently deleted by a method that prevents recovery.
This website does not use advertising or behavioral-tracking cookies. The automatically collected information described in Section 1 is used only to prevent fraudulent registration and to operate the service.
For questions, complaints, or remedies regarding the processing of personal information, please contact:
| Privacy Officer | Seo Eun-Hye (Representative Director) |
|---|---|
| mdxkr@naver.com | |
| Phone | +82 10-4982-1336 / +82 70-8019-1413 |
This policy may be revised in line with changes in law, policy, or services. Any changes will be announced on this website.